Terms of Service

1. Acceptance of these terms

By accessing or using this website you agree to be bound by these terms. If you do not agree, please do not use the site. These terms are between you and CrossShore Business Solutions(“CrossShore”, “we”, “us”).

2. Scope — website only

These terms govern use of this website. They do not constitute an offer to provide services and do not form part of any services agreement. Outsourcing services are provided only under a separate written agreement executed between CrossShore and the client, which takes precedence over anything on this website in the event of conflict.

3. Information on this website

We aim to keep content accurate and current, but the website is provided for general information only. Specifically:

• Statistics, savings percentages and performance figures are indicative ranges based on typical engagements. They are not guarantees and your results will differ.
• Case studies are illustrative. Where figures appear in brackets they are unpopulated placeholders, not client results.
• Content describing regulatory or compliance matters is general information, not legal, tax or professional advice. Obtain your own advice before relying on it.
• Certifications shown in brackets are placeholders pending verification and should not be relied upon.

We may change website content at any time without notice, and we do not undertake to update it.

4. Intellectual property

All content on this website — text, graphics, logos, images, layout, code and the CrossShore name and marks — is owned by CrossShore or its licensors and protected by intellectual property law.

You may view, download and print pages for your own internal business evaluation purposes. You may not republish, redistribute, sell, or use our content or marks commercially, or create derivative works, without our prior written permission.

5. Acceptable use

You must not:

• Use the website unlawfully, fraudulently or for any harmful purpose
• Attempt to gain unauthorised access to the website, its servers, or any connected system
• Introduce malware, or conduct any attack intended to impair availability or performance
• Scrape, harvest or systematically extract content or contact data by automated means without permission
• Submit false information, or use our enquiry form to send unsolicited marketing
• Misrepresent your identity or affiliation with any person or organisation

6. Enquiry submissions

When you submit an enquiry you confirm the information is accurate and that you are authorised to provide it. Do not submit confidential or sensitive information through the form — if you need to share commercially sensitive detail, ask us to execute a mutual non-disclosure agreement first. Personal data submitted is handled per our privacy policy.

Submitting an enquiry does not create a contractual relationship or oblige us to provide services.

7. Third-party links

This website links to third-party sites, including regulatory bodies and industry references, for information only. We do not control and are not responsible for their content, availability or practices, and a link does not imply endorsement.

8. Disclaimer of warranties

The website is provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Consumers may have statutory rights — including under the Australian Consumer Law and UK consumer legislation — that are not affected by these terms.

9. Limitation of liability

To the maximum extent permitted by law, CrossShore will not be liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, business, goodwill or data, arising out of or in connection with your use of this website — whether in contract, tort, negligence or otherwise, and whether or not foreseeable.

[TODO: have counsel set an appropriate aggregate liability cap for website use and confirm enforceability across your target jurisdictions.]

10. Indemnity

You agree to indemnify CrossShore against claims, losses and reasonable costs arising from your breach of these terms or your unlawful use of the website.

11. Availability and changes

We may modify, suspend or discontinue the website, in whole or in part, at any time without notice or liability. We may revise these terms at any time; the version published here applies from the “last updated” date shown. Continued use after a change constitutes acceptance.

12. Governing law and jurisdiction

[TODO: complete with counsel. These terms and any dispute arising from them are governed by the laws of [jurisdiction], and the courts of [jurisdiction] have exclusive jurisdiction. Consider how this interacts with mandatory consumer protections in the UK, Australia and US states where visitors are located.]

13. Severability and entire agreement

If any provision is found unenforceable, the remaining provisions continue in full force. These terms, together with our privacy policy, constitute the entire agreement between you and CrossShore regarding use of this website.

14. Contact

CrossShore Business Solutions
Ahmedabad, Gujarat
India
Email: info@crosshoresupport.com
Phone: +1 (848) 349-2528